Return Policy:

Customers will have 14 days from the date of shipment of goods to contact us via phone or e-mail regarding defective or damaged items. Warpzone Video Games will do our very best to replace the item at the customer’s request. If an item is out of stock the customer will be give the choice of backordering the item or receiving a refund. Customers will be given an RMA number for items that they are would like to return. Upon receiving the defective, damaged or generally unsatisfactory items, we will ship a replacement or refund the customer for the cost of the item the very same day.

If more than 14 days have elapsed from the day of shipment Warpzone Video Games will no longer be responsible for any damage or defectiveness for products. Special exceptions may be allowed under extenuating circumstances and these situations will be taken into consideration by the staff and ownership of Warpzone Video Games. We strongly recommend contacting us as soon as possible if you have a problem with a product or service that we offer, and we suggest you do it within 14 days of placing your order whenever possible.